At Vivid Pods, we understand the importance of creating a seamless and enjoyable customer experience when buying a bespoke, luxury garden studio, room, office or pod!
Buying a garden room is an exciting and rewarding investment that can transform your outdoor living space - we strive to make the process as simple and straightforward as possible. Here's a step-by-step guide to help you navigate through the process:
Step 1: Initial Enquiry
The first step is to get in touch with us. You can do this by filling out the contact form on our website, emailing us, or giving us a call. Our team of experts will be on hand to answer any questions you may have and provide you with a free consultation.
Step 2: Consultation and Design
Once you've made initial contact, one of our dedicated project managers will schedule a consultation with you to discuss your garden room requirements and ideas. We'll listen to your needs and provide you with a bespoke solution that meets your requirements.
If you wish, our in-house design team, based in Bristol, can create a CGI image of your new garden room so that you can see exactly what it will look like before we start construction.
Step 3: Site Visit
We can successfully quote 90% of our jobs from pictures and videos of the proposed site. However, if this isn’t possible for your project we arrange a site visit to assess the area where your garden studio will be built. This will help us to confirm the feasibility of the project and ensure that everything runs smoothly.
Step 4: Quote
One of the team will be in touch and provide you with a detailed quotation and they'll be on hand to answer any questions you may have.
Step 4: Project Manager and Construction
Once you're happy with the quotation, we’ll arrange a date for the installation of your garden room. We will introduce you to your dedicated project manager and our team of experienced craftsmen will then begin construction on your garden room. We ensure that everything is built to the highest standards and to your specific requirements.
Step 5: Landscaping
We understand that a garden room is only part of the overall picture. That's why we also offer landscaping services to help you make the most of your new garden studio and garden. Our sister company, Vivid Scapes, is an experienced landscaping company that can help you create the garden of your dreams.
Step 6: Enjoy Your New Garden Studio
Finally, once construction is complete, it's time to enjoy your new garden room and garden. Our team will carry out a final inspection to ensure that everything is to your satisfaction and that you're happy with the results. You can then sit back and relax in your new garden room.
In conclusion, the customer process at Vivid Pods is designed to make the process of buying a garden room as easy and stress-free as possible. From initial enquiry to enjoying your new garden room and garden, our team of experts is dedicated to providing you with a seamless customer experience.
If you're thinking of buying a garden studio, room, pod or office why not get in touch with us today and let us help you turn your dreams into a reality?